Careers

Position Title: Cook
Reports To: AGM and GM of Plaza Restaurants
Department: 600-700 Food & Beverage

General Purpose:
Produce menu items quickly and efficiently while maintaining quality and portion control. Ensure the guest receives a quality product quickly and within cost of sale percentages.

Essential Duties/ Responsibilities:
Prepare menu items based on established specification.
Assist in prep levels through established prep procedures.

Other Responsibilities:
Guest service and interaction as needed.
Control waste and theft through continuous monitoring and training.
Plan and carry out manager’s list for next day’s needs and for special events/ daily operations.
Maintain cleanliness of the kitchen, storage areas and cooking line.
Assist in putting away orders & organizing product.
Other duties as assigned.

Job Qualifications:

Knowledge, Skills and Abilities: Solid knowledge of food preparation and storage, inventory controls, sanitation requirements, commercial kitchen equipment. Basic interpersonal communication skills. Must be 18 years of age or older.

Alertness, precision, ingenuity, problem-solving, judgment, reasoning, aesthetic sense, imagination, patience, persuasiveness, speaking ability, tactile, olfactory and visual discrimination, memory, creativity, concentration and initiative are required mental abilities.

Education or Formal Training: Minimum 1 year food service experience.

Material and Equipment Directly Used:
Commercial kitchen equipment and cleaning agents.
Working Environment/ Physical Activities:

80% to 100% of the workday is spent indoors in a restaurant environment with some outdoor work required. Some cook positions require up to 100% outdoor work environment. 80% of the day is spent standing and 20% walking. Frequently lifting and carrying objects weighing up to 70 pounds. Occasionally pushing/ pulling objects weighing up to 150 pounds. Constantly operating controls of kitchen equipment. Occasionally climbing, balancing, stooping, kneeling. Frequently crouching. Constantly reaching, handling, fingering and feeling objects. Constantly engaging in conversation, tasting and smelling. Constantly using near acuity, and color and field vision. Frequently use far acuity, depth perception and accommodation. Occasionally use far acuity, accommodation and field of vision. Frequent exposure fumes, odors and gases. Occasional exposure to dusts, mists and poor ventilation. Constant exposure to potential mechanical, electrical, burns and radiant energy hazards. Frequent exposure to toxic, caustic chemical hazards. This is a non-skiing position.

Position Title: ClubHost/Bartender
Reports To: DMC General Manager
Department: Durango Mountain Club

General Purpose:

Front Line Member Service Interaction.
Mix and serve bar drinks, food and beverages as requested using excellent guest service skills.

Essential Duties/ Responsibilities:

Member service standards.

Greet all Members by name on a regular basis.

Mix and serve bar drinks plus food and beverage service.

Setup for mornings continental breakfast service with all needed

Close out & Reconcile cash register amounts & make deposits.

Daily Liquor Inventories performed and turned in with deposits.

Assist with monthly inventories and turn into General Manager.

Maintain daily communications log to DMC GM and Hosts

Maintain daily needs lists for all items served that we are out of or low on supplies.

Daily/Nightly operations and personnel management of staff for DMC.

Perform daily checklists of all duties assigned and sign off/date to be turned in each shift.

Complete side work including cleaning schedule, opening and closing procedures.

Maintain bar area, dining lounge area, dining room, glassware, etc., in a clean and impeccable manner.

Stock bar, storage areas as necessary to include storage room and cabinets.

Maintain Game room area for Members and their guests

Maintain boot and coat closet area for impeccable tidiness and order.

Maintain Club restroom areas for cleanliness and stock when needed.

Maintain pool and Jacuzzi & Fitness Center towel levels.

Make multiple sweeps during all shifts of both levels of DMC to include pool, Jacuzzi areas, Fitness Center, Ski Valet areas, Locker Rooms & Changing Rooms. ( Every hour if at all possible)

Check pool & Jacuzzi water temps and record daily in temp log.

Other responsibilities:

Assist Club General Manager for any other duties as assigned and being as flexible in these as assignments as possible.

Job Qualifications:

Knowledge, Skills & Abilities: Solid bar & food service knowledge and interpersonal communications/ member relations skills. Basic records management and accounting skills. Must be 21 years of age or older.

Alertness, precision, ingenuity, analytic ability, persuasiveness, patience, reasoning, judgement, concentration, initiative, speaking ability, aesthetic sense, and tactile, auditory, olfactory and visual discrimination are necessary abilities.

Available to work weekends all Holidays & Evenings.

Education or Formal Training: None required. Beverage safety course preferred.

Experience: 1-2 Years experience bartending and food service.

Material and Equipment Directly Used:

Cash register, credit card validation machine, cleaning agents, vacuums/sweepers, bar & kitchen cooking/serving implements

IT systems including aloha, ski valet inventory management systems.

Working Environment/ Physical Activities:

Indoor restaurant environment. 80% of the workday is spent standing and 15% is spent walking. Occasionally lift and carry objects up to 50 pounds. Constantly operating controls, reaching for, feeling, fingering and handling objects. Occasionally stooping, kneeling, and crouching. Constantly using near and far acuity, depth perception, accommodation, color and field of vision.

Constant exposure to fumes and odors. Potential hazards include mechanical, electrical and toxic, caustic chemicals (cleaning supplies). This is a non-skiing position.

Position Title: Housekeeper
Reports To: Housekeeping Manager, Rooms Director
Department: Lodging and Hospitality

General Purpose:

Clean units and resort space in accordance with the property’s quality standards. Ensure quality service and report any problems or damage.

Essential Duties/Responsibilities:

Clean units as assigned.

Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with resorts procedures. Change towels and empty trash daily, clean bathrooms, do dishes and change linen bi-weekly. *Purgatory Lodge units require extended daily service.

Stock carts daily with guest supplies, cleaning supplies and linen to perform your cleaning functions. Remove soiled linen and trash from carts at the end of your shift. Advise supervisor of supplies that are running low.

Stock units with all pertinent collateral material.

Clean, follow, and maintain the quality standards.

Report all damage and missing items to the Supervisor.

Clean all corridors and service areas.

Turn in all lost and found items to the Supervisor.

Responsible for all keys signed out for the units that are to be cleaned.

This is a non-skiing position.

Other Responsibilities:

Other duties as assigned.

Position Title: Front Desk Agent
Reports To: Front Desk Manager/Assistant General Manager
Department: Lodging

General Purpose:

Assure highest possible level of guest satisfaction. Responsible for capturing sales through reservations and sales inquiries. Coordinates front office activities to assure that guest service standards are consistently met and optimum number of rooms are occupied.

Essential Duties/Responsibilities:

Demonstrates and promotes a strong commitment to providing the best possible experience for our guests, homeowners and employees.

Sells the value of Durango Mountain Resort to all inquiries (via telephone and in person) and strives to convert them into reservations and occupied rooms.

Probes to uncover as much information from guest as possible to assist in the gathering of potential sales leads, as well as understanding/defining market segmentations and company information.

Processes guest reservations, registrations, payments, and departures.

Handles collection efforts of all in house balances and notifies management of potential liabilities.

Balances all cash, checks, credit card and city ledger accounts through verification. Shift reports and performs audit functions if assigned.

Responsible for thorough understanding and effective performance of property management system.

Maintain and organize work area and clean Front Desk daily.

Respond to all guest requests and follow through to assure satisfactory outcome and compliance.

Offer guest assistance when needed whenever possible.

Complies with all safety and security policies in accordance with Durango Mountain Resort standards.

Involves cross training into the housekeeping and laundry areas so that assistance can be given as needed.

Education and/or Experience:

High school diploma or general education degree (GED); or one to three months hospitality/customer sevice related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees or organization.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compete rates, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl and taste or smell.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works near moving mechanical parts and in the outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

The noise level in the work environment is usually moderate. This is a non-skiing position.

JOB TITLE: Laundry Attendant
DEPARTMENT: Lodging
REPORTS TO: Lead Inspector/Inspectress/ Property Manager/Assistant Property Manager

SUMMARY: Assure highest possible level of guest satisfaction. Operates the laundry efficiently to ensure an edequates supply of clean linen and terry to meet guest needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Demonstrates and promotes a strong commitment to providing the best possible experience for our guests, homeowners and employees.

Cleans assigned guest units in accordance the Durango Mountain Resort standards.

Stocks and maintains Housekeeping carts and storage rooms.

Reports maintenance issues to Room Inspector and/or Manager Immediately.

Properly tags lost and found items and turns them into management.

Offers guest assistance when needed whenever possible.

Complies with all safety and security policies in accordance with Durango Mountain Resort standards.

Involves cross training into the housekeeping and laundry areas so that assistance can be given as needed.

EDUCATION and/or EXPERIENCE:
No prior experience or training.

LANGUAGE SKILLS:
Ability to read a limited number of two and three syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

MATHEMATICAL SKILLS:
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American Money and weight measurement, volume, and distance.

REASONING ABILITY:
Ability to apply common sense understanding to carry out simple one or two step instructions. Ability to deal with standardized situations with only occasional or no variables.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance, talk and hear, and taste or smell.

They employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently works in outside weather conditions and is frequently exposed to fumes or airborne particles and toxic or caustic chemicals. The employee occasionally works near moving mechanical parts and is occasionally exposed to wet and or humid conditions.

The noise level in the work environment is usually moderate. This is a non-skiing position.

Position Title: Purgatory Plunge Guide/Attendant
Reports To: Lift Operations Supervisor / Lift Operations Manager
Department: 405- Zip Line

Summary of Duties:
Zip Line Guides are responsible for providing guests with a safe, exciting and enjoyable experience at DMR and on the Purgatory Plunge. Must be proficient in and be able to safely teach guests to get in and out of zip line gear and guide them on the lines. Guides must be able to maintain a safe and enjoyable work environment. You must have excellent guest service, communication and team work skills. You must be at least 18 years old. You must be able to work fulltime. You must be extremely safety oriented. You must also be comfortable and safe working at heights of up to 100 feet.

Additional Responsibilities include, but are not limited to:
• Provide sequential, progressive, and effective skills instruction to guests as outlined by the training, supervisor, and manager.
• Before usage, check zip line equipment, cables, anchors, ropes, etc. and report all repairs or issues to supervisor or manager.
• Perform any pre or post-trip task assigned by the supervisor or manager including but not limited to, clean-up, inspection and maintenance of equipment used on a trip.
• Actively interpret the environment/changing weather conditions, guest experience/needs, and continuously monitor for safety issues.
• Daily check-in and coordination with supervisor or manager.
• Be accountable for all equipment assigned to you and the participants and to see that each participant is adequately and safely outfitted.
• Attend department/company trainings and debriefings.
• Complete or oversee all necessary paperwork for completion of daily operations.

Job Requirements:
• Ensure the safety and welfare of the staff and participants on all trips.
• Adhere to DMR’s corporate and departmental employment and safety procedures.
• Must provide excellent customer service.
• Enjoy working in an outdoor environment and embrace all of nature’s elements.
• Ability to work independently and maintain a positive work ethic.
• Be reliable, flexible and innovative.
• Excel at working in a team environment.
• Be able to handle multiple projects/tasks simultaneously.
• Maintain a clean and organized work and living space as well as personal appearance.
• Adhere to trip safety and operational rules/guidelines.

Certifications & Skills Proficiency:
Must complete DMR’s zip line training course and pass any and all written and/or physical exams. You will be required to prove that you possess the following skills:
• Personal climbing experience & skills.
• Ability to belay and rappel without guidance.
• Ability to assess and appropriately manage hazards at site.
• Ability to manage ropes and hardware used in technical, commercial work situations.
• Knowledge of basic knots.

General Outdoor Skills Needed:
• Knowledge of DMR’s amenities and services, and that of the surrounding area.
• Familiarity with southern San Juan mountain weather patterns and the ability to observe changing conditions.
• Experience teaching and managing guests in an outdoor and possibly frightening setting while maintaining professionalism and customer service.

Physical Demands:
• Must be able to lift 50 lbs. singly and 50-100 lbs. with a team.
• Work in an outdoor rugged environment.
• Must be able to work in extreme weather conditions, you will get wet and dirty.
• Must be able to climb and descend 96 stairs at a time, multiple times a day.
• Must be able to keep composure and remain mentally focused after long hours of work.

Work Environment:
• Work in a stunningly beautiful outdoor environment, with nature and wildlife.
• Exposed to any number of elements that exist in an outdoor environment.
• Work in tight quarters with a small team, continuously.

Position Title: Houseman
Reports To: Housekeeping Manager, Rooms Director
Department: 356 – Hotel Operations

General Purpose:

Service and maintain all hotel common areas to ensure cleanliness and neatness of the hotel. Assist Housekeeping department with stocking of closets and carts.

Essential Duties/Responsibilities:

Stock Housekeeping closets and carts throughout the day.

Remove linen and trash from all hallways in a timely fashion.

Assist with supply deliveries.

Deliver items and supplies to units as assigned.

Strip rooms and assist with making beds when needed.

Stock the firewood bins and deliver to rooms as required.

Assist housekeeping with moving furniture and heavy items as assigned.

Clean carpets and common area floors as assigned.

Take linen, trash and supplies between the East Rim and Purgatory Village Condominium Hotel properties.

Place soiled linen in laundry tubs and bring down to the loading dock on a daily basis.

Retrieve clean linen from loading dock and take to laundry room and stock shelves.

Assist laundry personnel with folding linen and bringing them soiled linen in a timely manner.

Other Responsibilities:

Other duties as assigned.
This is a non-skiing position

POSITION TITLE: BIKE MECHANIC/BIKE TOURS
REPORTS TO: Manager - Retail Operations
DEPARTMENT: 735 - Purgatory Sports

GENERAL PURPOSE:
Maintain rental fleet of mountain bikes and digglers (mountain scooters), appropriately fit customers for rental bike.

ESSENTIAL DUTIES/RESPONSIBILITIES:
Maintain, repair and clean rental fleet of mountain bikes and digglers.

Appropriately fit customers for rental bikes according to industry standards.

Assemble bikes as required.

Provide service to customer's bikes as requested.

Maintain accurate data of payment for sales, rentals, repairs and adjustments. Maintain a log for each each bike or diggler.

Clean shop and work areas, to maintain a safe working environment.

Check all safety equipment daily for proper function.

Use all safety equipment and procedures at all times.

Report any existing or potential safety hazard to supervisor immediately or remedy when possible.

OTHER RESPONSIBILITIES:
Other duties as assigned.

JOB QUALIFICATIONS:

Knowledge, Skills & Abilities: Solid customer relations skills. Basic knowledge of mechanical principles. Advanced technical knowledge of bike mechanics.

Alertness, precision, problem solving, concentration, judgment, patience, oral and written communication skills are necessary.

Education or Formal Training: High school diploma or GED preferred.

Experience: 2 years of bike mechanic experience required. Additional customer service experience preferred. Must be at least 18 years old.

MATERIAL AND EQUIPMENT DIRECTLY USED:
Bikes, hand tools, point-of-sale cash register, and simple office equipment.

WORKING ENVIRONMENT/PHYSICAL ACTIVITIES:
Must be available to work holidays and weekends. 70% of the workday is spent indoors working on bike. 60% of the work day is spent standing and 40% is spent walking. 30% customer interaction.

Occasionally lifting objects weighing up to 100 pounds. Frequently carrying, pushing and pulling objects weighing up to 50 pounds. Constantly engaged in normal conversation. Frequently stooping, kneeling, crouching, reaching, handling, fingering, feeling, and use of near acuity. Occasionally climbing and use of far acuity, depth perception and field of vision. Atmospheric conditions frequently include fumes and occasionally odors and dusts.

Position Title: Waitstaff
Department: 600-700 Food and Beverage

General Purpose:

Front Line Guest Service Interaction.

Provide excellent food service to restaurant guests.

Essential Duties/ Responsibilities:

Take food orders from guests, turn order into kitchen, serve food and beverages.

Set tables, polish silverware, set up stations, make beverages, fold napkins, and other prep work as assigned.

Provide exceptional customer service.

Complete side work including cleaning schedule, opening and closing procedures.

Serve banquets and other functions as assigned.

Other Responsibilities:

Close-out and reconciliation of tickets and moneys to POS reports.

Other duties as assigned.

Job Qualifications:

Knowledge, Skills and Abilities: Solid table service, food knowledge, organizational and interpersonal, experience with wine and spirits suggestive sales, and guest relations skills. Basic math required. Excellence in customer service is a must. Must be 18 or older.

Alertness, precision, speaking and writing ability, initiative, patience, visual, tactile, olfactory discrimination, aesthetic sense, concentration and memory are necessary mental abilities.

Education or Formal Training: Minimum 3 months on-the-job training.

Experience: One year experience.

Material and Equipment Directly Used:

Beverage machine, credit card machine, calculator and POS system.

Working Environment/ Physical Activities:

95% of the day is spent indoors in a restaurant environment. Some waitstaff may be hired for 100% outdoors work. Constantly walking, standing, carrying, lifting objects up to 30 pounds. Constantly balancing, reaching, handling, feeling and fingering objects. Frequently stooping and occasionally kneeling and crouching. Frequently using far acuity and field of vision. Constantly using near acuity and color vision. Constantly tasting and smelling. Occasional fumes, odors, gases, or poor ventilation. Frequently in extreme heat (kitchen). Potential hazards include burns, electrical, radiant energy and toxic caustic chemicals. This is a non-skiing position.

Position Title: Busperson
Reports To: Unit Manager and Floor Lead
Department: 600-700 Food and Beverage

General Purpose:

Front Line Guest Service Interaction.
Ensure restaurant dining area and tables are clean and neat. Maintain trash room in neat and organized manner. Stock condiments and other food items.

Essential Duties/Responsibilities:

Engage in Guest Service Interaction with all customers.

Clean tables and dining area.

Stock condiments and other food items.

Empty trash receptacles as needed. Maintain trash storage areas in neat, organized manner.

Maintain restrooms, checking every hour.

Ensure recycling bins are ready for night transport for on mountain locations (where applicable).

Other Responsibilities:

Other duties as assigned.

Job Qualifications:

Knowledge, Skills & Abilities: Basic food service knowledge and interpersonal communications skills. Must be alert, have good aesthetic sense, and tactile, olfactory and visual discrimination are necessary. If assigned to on-mountain restaurants, must be able to ski/snowboard intermediate runs.

Education or Formal Training: None required.

Experience: None required.

Material and Equipment Directly Used:

Vacuum cleaner, broom, mop, cleaning agents, (skis/snowboard, ski lifts if assigned to on-mountain restaurants).

Working Environment/ Physical Activities:

Indoor and outdoor restaurant environments . 60% of work shift is spent standing and 40% walking.

Position requires strenuous physical work, lifting and carrying objects up to 100 pounds. Frequently stooping, kneeling and crouching. Constantly reaching for, feeling and handling objects.

Frequently in extreme heat and occasionally in extreme cold. Noise levels reach 50 decibels 5-6 hours per day. Potential hazards include toxic, caustic chemicals (cleaning supplies), occasionally mechanical, electrical, burns and radiant energy. This is a non-skiing position.

Position Title: Banquet Staff
Reports To: Banquet Manager
Department: 600-700 Food and Beverage

General Purpose:

Perform multiple tasks involving set up, service and breakdown of banquets and meeting functions.

Essential Duties/ Responsibilities:

Pre-Event:
Vacuuming, dusting, polishing of china, glasses and silver.
Set-up chairs and tables, including linen and place settings.
Assist kitchen staff with food preparation and presentation.
Bathroom stocking and cleaning.

During Event :
Serve food and beverages to guests and/or keep buffet stocked as necessary.
Bus tables and replenish beverages as needed.
Engage guests courteously with a smile and inquire regarding any needs they may have.

Post-Event:
Clean all areas including vacuuming and takedown of tables and chairs.
Assist kitchen staff in wrapping/ storing leftovers.
Help with dishwashing duties.
Take soiled linen to laundry room and wash, dry and fold.

Other Responsibilities:

Assist other banquet staff as needed.

Other duties as assigned.

Job Qualifications:

Knowledge, Skills & Abilities: Solid guest relations skills, able to work in a fast-paced environment. Must be alert, able to concentrate and have good visual discrimination. Must be at least 18 years old for alcohol service.

Education or Formal Training: none required.

Experience: Some food and beverage experience preferred.

Material and Equipment Directly Used:

Some food and beverage equipment.

Working Environment/ Physical Activities:

95% of the day is spent indoors in a restaurant environment. 5% of the workday is spent on outside terrain in changing weather conditions including cold, snow, wind and wet, if assigned to Dante’s. Constantly walking, standing, carrying, lifting objects up to 30 pounds. Constantly balancing, reaching, handling, feeling and fingering objects. Frequently stooping and occasionally kneeling and crouching. Frequently using far acuity and field of vision. Constantly using near acuity and color vision. Constantly tasting and smelling. Occasional fumes, odors, gases, or poor ventilation. Frequently in extreme heat (kitchen). Potential hazards include burns, electrical, radiant energy and toxic caustic chemicals. This is a non-skiing position.

Position Title: Village Market Deli Supervisor, Store Opener/Closer Village Market & Deli
Reports To: General Manager of Plaza Restaurants
Department: 600-700 Food and Beverage

General Purpose:

Manages the daily operations and staff, and ensures compliance with company and department standards and practices. Opens and closes restaurant, counts drawers, prepares daily deposit.

Essential Duties/ Responsibilities:

Oversee employee training.

Oversee kitchen staff and cashiers in the absence of the Assistant or General Manager.

Responsible for opening and closing of restaurant.

Fill in employee roles such as cashiering, prepping, preparing food orders, dishwashing, cleanup.

Count down drawers, prepare deposits.

Manage the stocking of the restaurant, set up service lines, reconcile cash, and par levels of 600+ items on a daily basis.

Walk through the unit daily to check on staff's productivity and morale, and guest satisfaction.

Review daily prep lists and setup.

Handle customer concerns/problems.

Job Qualifications:

Knowledge, Skills & Abilities: Excellent customer service skills, food service experience, interpersonal communications skills, cash handling skills, and supervision of deposits. Barista/deli/grocery experience a plus.

Alertness, ingenuity, creativity, concentration, judgement, reasoning, initiative, aesthetic sense and patience are necessary mental abilities. Speaking and writing ability as well as visual, auditory, tactile and olfactory, and tasting discrimination necessary.

Education or Formal Training: High School diploma or GED .

Experience: Food service, cash handling, and customer service experience required.

Material and Equipment Directly Used:

Commercial kitchen equipment, cleaning agents.

Working Environment/ Physical Activities:

Indoor mountain-top restaurant environment. 70% of the work day is spent walking.
Frequently climbing, balancing, stooping, reaching, and handling objects. Some outdoor work is required depending on the weather. Heavy lifting, pushing or pulling of objects up to 300 pounds occasionally. Frequently lifting and carrying objects up to 65 pounds.

Potential hazards include electrical, mechanical, radiant energy, burns and toxic, caustic chemicals. Constant exposure to odors and fumes. Noise levels can reach up to 85 decibels. This is a non-skiing position.

Position Title: Cashier
Reports to: General Manager, Assistant Manager, and Supervisor
Department: 600-700 Food and Beverage

General Purpose:

Front line Guest Service interaction.
Operate point of sale register, accurately totaling guests’ checks, collecting money and giving correct change.
Maintain quality and portion control in all phases of food preparation. Ensure the guest receives a quality product quickly and within cost of sale percentages.

Essential Duties/ Responsibilities:

Guest service in sale and upsell.

Operate point of sale equipment to charge the correct price for items sold, collect money and give correct change.

Complete stocking duties– beverages, candy, chips, condiments, groceries etc.

Prepare menu items based on established specification recipe card and use records.

Assist in prep levels through established prep procedures.

Clean and prepare for next day’s business at end of shift.

Other Responsibilities:

Assist in keeping dining area clean and neat.

Control waste and theft through continuous monitoring and training.

Plan and carry out prep list for next day’s needs and for special events/ daily operations.

Maintain cleanliness of the kitchen, storage areas and cooking line.

Other duties as assigned.

Job Qualifications:

Knowledge, Skills & Abilities: Solid math skills, solid interpersonal communication and guest relations skills. Must be alert, be able to concentrate, have good aesthetic sense and tactile, olfactory and visual discrimination. Solid knowledge of food preparation and storage, inventory controls, sanitation requirements, commercial kitchen equipment. Must be 18 years or older.

Education, Experience, and Formal Training: Previous food service, cash handling, and customer service experience required.

Material and Equipment Directly Used:

Point of sale system, some food and beverage equipment.
Working Environment/ Physical Activities:

90% of the workday is spent in an indoor restaurant environment with some outdoors work. 60% of work shift is spent standing and 40% walking. Frequently lifting and carrying objects up to 40 pounds. Frequently stooping. Occasionally climbing, balancing, kneeling and crouching. Constantly reaching, fingering, feeling and handling objects. Constantly engaging in normal conversation and using near acuity, color vision and field of vision. Occasional exposure to fumes, odors, dusts, mists, gases and poor ventilation. Potential occasional hazards include toxic, caustic chemicals and electrical. This is a non-skiing position.

Position Title: Liquor Sales Clerk
Reports to: GM of Plaza Restaurants

General Purpose:

Provide customers liquor sales assistance and general information. Restock merchandise and maintain all stock for attractive presentation. Ensure the security of revenue and merchandise. Open & close store.

Essential Duties/Responsibilities:

Sell merchandise to customers, providing a courteous, knowledgeable and helpful service.

Accurately ring up sales and maintain sales documentation.

Assist in maintaining a clean and efficient sales operation by participating in the general cleaning, vacuuming and dusting of the sales and stock areas.

Restock merchandise in a timely and orderly manner as required.

Assist with creation of new merchandising displays and themes.

Assist with inventory control procedures & ordering.

Accurately complete deposits.

Other Responsibilities:

Other duties as assigned.

Job Qualifications:

Knowledge, Skills & Abilities: Basic knowledge of retail sales operation. Basic liquor & wine knowledge.
Solid customer relations skills. Basic computer skills.

Alertness, precision, ingenuity, problem solving, analytic ability, spatial perception, persuasiveness, auditory, tactile and visual discrimination, memory, creativity, concentration, judgment, aesthetic sense, reasoning, imagination, initiative, patience, oral and written communication skills are necessary abilities.

Education or Formal Training: High school diploma or GED preferred.

Experience: A minimum of three (3) months of customer service experience required. Retail experience preferred. Liquor, wine, or bar experience a plus.

Material and Equipment Directly Used:

Clothing, accessories, point-of-sale cash register, and simple office equipment.

Working Environment/Physical Activities:

100% of the workday is spent indoors in a normal retail environment, working with guests and staff. 50% of the work day is spent standing and 50% is spent walking. Occasionally lifting, carrying, pushing and pulling objects weighing up to 75 pounds. Constantly engaged in normal conversation. Constantly reaching, handling, fingering, near acuity, depth perception, color and field of vision. Occasionally climbing, balancing, stooping, kneeling, crouching and feeling. Atmospheric conditions occasionally include odors, dusts, fabric/dye fumes and poor ventilation. This is a non-skiing position.

Position Title: Dishwasher/Prep Cook
Reports To: Lead Cook, GM Plaza Restaurants, AGM
Department: 600-700 Food & Beverage

General Purpose:

Clean and sanitize kitchen equipment and perform preparation of certain foods.

Essential Duties/ Responsibilities:

Clean and sanitize pots, pans and other kitchen equipment and items used in the day-to-day operations.

Pre-meal preparation to include slicing and dicing meats and vegetables and any other foods on menu.

General kitchen cleaning including sweeping, mopping, sanitizing, and scrubbing.

Trash removal.

Other Responsibilities:

Clean area as necessary.

Guest Service & Guest Service Interaction as needed.

Other duties as assigned.

Job Qualifications:

Knowledge, Skills and Abilities: Basic skills to operate dish machine and safely use cleaning agents.

Alertness, precision, tactile, olfactory, and visual discrimination, memory, concentration and
Initiative are required mental abilities.

Education or Formal Training: Minimum 3 months on-the-job training.

Experience: Previous dishwashing & bussing experience preferred.

Material and Equipment Directly Used:

Commercial kitchen equipment and cleaning agents.

Working Environment/Physical Activities:
95%-100% of the day is spent indoors in a restaurant environment. Constantly walking, standing, carrying, lifting objects up to 75 pounds. Constantly balancing, reaching, handling, feeling and fingering objects. Frequently stooping and occasionally kneeling and crouching. Frequently using far acuity and field of vision. Constantly using near acuity and color vision. Constantly tasting and smelling. Occasional fumes, odors, gases or poor ventilation. Frequently in extreme heat (kitchen) and cold (outdoors). Potential hazards include burns, electrical, radiant energy and toxic caustic chemicals. This is a non-skiing position.

Position Title: Ticket Checker- Summer
Reports To: Ticket Office Supervisor
Department: 430—Tickets

General Purpose:

Ensure all guests riding DMR ski lifts have a valid ticket or season pass for each ride, maintaining excellent guest relations at all times.

Essential Duties/ Responsibilities:

Scan and verify all lift tickets/ passes ensuring they are valid with correct code and date.
Inform supervisor of any invalid passes. Be knowledgeable of all types of tickets.

Assist all guests with current mountain information, keeping information signs current and accurate.

Maintain excellent guest relations at all times, providing guests with general information and services as requested.

Maintain an accurate list of replacement tickets issued and reason for issue, keeping replacement tickets in your control at all times.

Maintain lift maze at all times.

Be aware of the safety of people working around machines at all times.

Report any existing or potential safety hazard to supervisor immediately and remedy situation when possible.

Other Responsibilities:
Collect and deliver lost and found items daily to the Ticket Office desk, projecting an honest attitude when turning in all lost and found items.

Other duties as assigned.

Job Qualifications:

Knowledge, Skills & Abilities: Excellent guest relation skills. Alertness, auditory, tactile and visual discrimination, speaking ability, concentration and patience are necessary abilities.

Education or Formal Training: High School diploma or GED preferred.

Experience: Previous customer relations experience is helpful.

Material and Equipment Directly Used:

Ticket scanning and associated equipment, hand tools.

Working Environment/ Physical Activities:

100% of the workday is spent outdoors in a resort setting with constantly changing weather conditions including but no limited to: cold and wet. 95% of the workday is spent standing.

Constantly handling objects and using hearing, near and far acuity, depth perception, color and field of vision.

Position Title: Bellperson
Reports To: Bellman/Valet Manager- Front Office Manager
Department: Hotel Front Desk

General Purpose:

Transport guest luggage, accompany or direct guests to rooms and perform housekeeping tasks, to ensure courteous and efficient service to guests and the smooth operation of hotel. Valeting of guests vehicles in a safe and responsible manner. Needs to be able to do random duties as assigned.

Essential Duties/Responsibilities:

Transport guest luggage, accompany or direct guests to rooms, assisting with luggage as necessary, and orient them with the hotel and village area, to provide a courteous and efficient service.

Clean and vacuum Purgatory Lodge lobby.

Clean, vacuum and remove trash from Hotel Operations office and front desk area.

Clean and restock bathroom and kitchen in Hotel Operations office in a cooperative effort.

Snow removal in hotel parking area and walkway.

Assist front desk staff by providing requested services to guests, owners, etc. as needed.

Other Responsibilities:

Must be willing and able to work shift work and weekends.

Other duties as assigned.

Job Qualifications:

Knowledge, Skills & Abilities: Must have tactile discrimination and be alert. Must be able to interact with guests in a friendly manner. Must be able to drive a standard transmission and be completely comfortable maneuvering a variety of vehicles in tight garage

Education/Formal Training: Two weeks on-the-job training.

Experience: Customer service experience and knowledge of Durango Mountain Resort a plus
Material and Equipment Directly Used:

Luggage carts, full-size SUVs, mop, broom and cleansing agents.

Working environment/Physical Activities:
75% of the workday is spent indoors and 25% outdoors in constantly changing weather conditions including extreme cold, snow, heat and wet. 55% of the time is spent standing and 45% walking. Frequently lift and/or carry objects up to 75 pounds and push and/or pull objects up to 100+ pounds. Frequent stooping, kneeling, crouching, reaching, handling, fingering, and feeling objects may be required. Occasionally climbing, balancing and crawling. Atmospheric conditions may include fumes, odors, dusts and mists. Occasional gases and poor ventilation may also be encountered. Potential hazards include exposure to toxic, caustic chemical cleaning agents. May also drive company vehicles to provide guest service and information. Occasional exposure to mechanical, electrical, and burn hazards may also occur.

Position Title: Night Auditor
Reports To: Hotel Manager
Department: Property Management

General Purpose:

Responsible for the accuracy of all hotel transactions and postings on a daily basis.

Essential Duties/Responsibilities:

Review daily projected postings, verify accuracy, and make necessary corrections.

Post room and tax charges on a daily basis.

Verify adjustment forms, check outs with balances, and transfers to the city ledger.

Print all registration forms for the next day and file them with confirmation forms.

Prepare arrivals and departures listings for the following day.

Verify, reconcile, and print reports as outlined in the Night Audit Procedures.

Check-in or cancel arrivals for the current day which have not shown. Post the appropriate charges and make keys if necessary.

Perform Front Desk Clerk duties as needed.

Filing and other duties as assigned.

Job Qualifications:

Knowledge, Skills & Abilities: Solid administrative, computer software, accounting and calculator/typewriter skills. Excellent interpersonal communications skills.

Alertness, precision, reasoning, ingenuity, problem-solving, analytic ability, persuasiveness, memory, creativity, concentration, judgement, reasoning, imagination, initiative, patience, color vision, and auditory and visual discrimination necessary abilities.

Education or Formal Training: High School diploma or GED preferred.

Experience: None required.

MATERIAL AND EQUIPMENT DIRECTLY USED:

Normal office equipment and computer.

WORKING ENVIRONMENT/PHYSICAL ACTIVITIES:

100% of the workday is spent in a normal office environment. 50% of the workday is spent sitting and 50% of the work day is spent standing and walking.

Occasionally lift, carry, push or pull objects weighing up to 50 pounds. Constantly engaging in normal conversation, in person and by telephone. Constantly using near and far acuity, color vision and field of vision. Constantly handling, fingering and feeling of objects. Occasionally stooping, climbing, kneeling, crouching, balancing, and reaching. Potential exposure to mechanical and electrical hazards. This is a non-skiing position.

Position Title: Alpine Slide Lift Operator/ Attendant
Reports To: Lift Operations Foreman/ Lift Operations Manager
Department: 400 – Lift Operations

General Purpose:
Use proper and safe procedures for lift start-up and closing, safety checks, loading and unloading of guests, Alpine Slide sleds and mountain bikes to ensure a friendly, safe and efficient experience for DMR summer guests.

Essential Duties/ Responsibilities:

Ensure proper and safe loading and unloading of guests, using excellent guest service skills at all times.
Inform guests on the correct use of sleds and the Alpine Slide, to ensure their safe use.

Use proper procedures for lift start-up, safety checks, auxiliary operations, Code 4s, completion of logs, last chair procedures and shutdown of lift.

Use proper procedures for pre-operational safety checks, relaying all information regarding daily lift logs to drive terminal of any unusual situations.

Check all safety equipment daily for proper function.

Use all safety equipment and procedures at all times. Work safely around machinery at all times.

Provide sequential, progressive, and effective skills instruction to guests as outlined by the training, supervisor, and manager.

Report any existing or potential safety hazards to supervisor immediately.

Operate machinery in a safe and careful manner to avoid damage to the machines and to protect corporate property, the forest land, wildlife habitat and natural resources.

Complete lift incident reports completely and accurately and notify Supervisor/Manager of incidents immediately.

Maintain close communications between stations.

Be aware of sounds, temperature and alignment of machinery.

Be proficient in lift principals and terminology.

Know all radio and telephone procedures.

Become knowledgeable in lift evacuation procedures and responsibilities.

Other Responsibilities:

Maintain a slow/safe speed of Alpine Sleds while rotating from midway to the bottom station.

Ensure proper opening and closing procedures for your station.

Assist in training other operators to required standards.

Have a well-rounded understanding of the lift, mechanical, electrical, and hydraulic systems and be familiar with location of all major components.

Have complete knowledge of all Alpine Slide procedures and policies.

Be constantly alert for emergency situations and understand emergency procedures.

Understand the conditions which require lift evacuation and be able to initiate evacuation procedures.

Other duties as assigned.

Job Qualifications:
Knowledge, Skills & Abilities: Basic knowledge of record-keeping. Excellent communication and guest relations skills. Basic machinery operation skills.

Alertness, speaking, reading and writing (English). Excellent auditory, tactile, olfactory and visual discrimination, judgment, and patience are necessary abilities.

Education or Formal Training: High school diploma or GED.

Experience: Previous lift operations, ski resort or customer service experience helpful.

Certifications: Must complete DMR’s Lift Operations training course, and pass any and all written and physical exams.

Material and Equipment Directly Used:
Ski lift machinery, Alpine slide and sleds, mountain bikes, hand tools and simple office equipment.

Working Environment/ Physical Activities:
90% of the workday is spend outdoors in a high altitude summer resort setting with constantly changing weather conditions to include snow, cold, wet, heat lightening and thunder storms. 90% of the day is spent standing.

Constantly lifting, pushing and pulling objects weighing up to 100 pounds. Occasionally carrying objects weighing up to 50 pounds. Constantly using and monitoring controls that operate lifts. Constantly stooping, balancing, handling objects and using hearing, near and far acuity, depth perception, color and field of vision. Constantly talking and listening to guests.

10% of the time noise levels reach 75-110 decibels. Occasional exposure to fumes, odors and gases. Constant exposure to mechanical hazards. Occasional exposure to electrical, high exposure to electrical, high exposed worksite, burns and radiant energy.

Position Title: Lead Custodian
Reports To: Base Area Operations Manager
Department: 354-Janitorial

General Purpose:

Service and maintain all village common areas to ensure cleanliness and neatness of all village services. Maintain clean, safe and functional public facilities throughout Purgatory Village including, but not limited to: Village Center, Purgatory Lodge, Durango Mountain Club public facilities and on mountain restrooms and public facilities.

Essential Duties/Responsibilities:

Oversee all public space employees.

Responsible for maintaining all public spaces to DMR company standards.

Clean public restrooms and spa facilities.

Monitor, maintain and stock restrooms with toilet paper, paper towels, soap, and sanitary products throughout the day.

Remove all trash and sanitary products from restrooms, hallways and spa facilities and properly dispose of waste.

Mop all floors in public foyers, restrooms, hallways and stairwells. Wax, buff, and scrub common floors as required.

Clean windows in all public areas.

Report all maintenance and repair problems to the Manager immediately.

Dust common areas, vending machines, ledges, railings, and furniture.

Report all potential safety hazards to the Manager immediately.

This is a skiing position.

Other Responsibilities:

Other duties as assigned

Position Title: Custodian
Reports To: Lead Custodian
Department: 354-Janitorial

General Purpose:

Service and maintain all village common areas to ensure cleanliness and neatness of all village services. Maintain clean, safe and functional public facilities throughout Purgatory Village including, but not limited to: Village Center, Purgatory Lodge and Durango Mountain Club public facilities and on mountain restrooms and public facilities.

Essential Duties/Responsibilities:

Clean public restrooms and spa facilities.

Monitor, maintain and stock restrooms with toilet paper, paper towels, soap, and sanitary products throughout the day.

Remove all trash and sanitary products from restrooms, hallways and spa facilities and properly dispose of waste.

Mop all floors in public foyers, restrooms, hallways and stairwells.

Clean windows in all public areas.

Report all maintenance and repair problems to the Supervisor immediately.

Dust common areas, vending machines, ledges, railings, and furniture.

Wax, buff, and scrub common floors as required.

Report all potential safety hazards to the Supervisor immediately.

This is a skiing position.

Other Responsibilities:

Other duties as assigned.

Position Title: Retail Sales Clerk
Reports to: Retail Supervisor

General Purpose:

Provide customers retail sales assistance and general information. Restock merchandise and maintain all stock for attractive presentation. Ensure the security of revenue and merchandise.

Essential Duties/Responsibilities:

Sell merchandise to customers, providing a courteous, knowledgeable and helpful service.

Accurately ring up sales and maintain sales documentation.

Assist in maintaining a clean and efficient sales operation by participating in the general cleaning, vacuuming and dusting of the sales and stock areas.

Restock merchandise in a timely and orderly manner as required.

Assist with creation of new merchandising displays and themes.

Other Responsibilities:

Other duties as assigned.

Job Qualifications:

Knowledge, Skills & Abilities: Basic knowledge of retail sales operation.
Solid customer relations skills. Basic computer skills.

Alertness, precision, ingenuity, problem solving, analytic ability, spatial perception, persuasiveness, auditory, tactile and visual discrimination, memory, creativity, concentration, judgment, aesthetic sense, reasoning, imagination, initiative, patience, oral and written communication skills are necessary abilities.

Education or Formal Training: High school diploma or GED preferred.

Experience: Retail experience preferred but not required. Must be at least 16 years old.

Material and Equipment Directly Used:

Clothing, accessories, point-of-sale cash register, and simple office equipment.

Working Environment/Physical Activities:

Must be able to work Saturday through Wednesday. 100% of the workday is spent indoors in a normal retail environment, working with guests and staff. 50% of the work day is spent standing and 50% is spent walking. Occasionally lifting, carrying, pushing and pulling objects weighing up to 75 pounds. Constantly engaged in normal conversation. Constantly reaching, handling, fingering, near acuity, depth perception, color and field of vision. Occasionally climbing, balancing, stooping, kneeling, crouching and feeling. Atmospheric conditions occasionally include odors, dusts, fabric/dye fumes and poor ventilation. This is a non-skiing position.